The vast majority of businesses these days depend heavily on reliable communications, and for many this has meant leveraging the power of cloud-based technology. As is usually the case with these things, time and innovation have driven advances in the ways we use technology to communicate which has led to a complete overhaul of commercial telephony systems.
It is no longer enough for companies to make use of one or two phone lines as these days communication between teams needs to be rapid, reliable, and very importantly, cost effective. In fact, price is something that was a constraint for most companies in past decades, which is why most would only have as many communication devices as was strictly necessary. Falling costs in communication technology mean that businesses can afford to maximise their communications for commercial gain.
Versatile cloud-based phone systems
Cloud telephony services are highly versatile. Instead of managing your own PBX hardware, you can simply port your current DDI numbers to the cloud service. Once you have migrated, you will only have to manage the cloud system. It may include SIP trunking, PRI lines, routing, and switching systems.
Users won't notice any difference in call routing, and a cloud system makes it easy to expand and manage users as your business needs change. In addition, you can add extra features and services to your service with this option to create a fully bespoke solution.
When choosing a cloud-based phone system, consider the advantages of this technology for your business. With these systems, you can cut down on the cost of long-distance calls. Moreover, you can purchase local numbers in any area code and country. These systems are designed for simplicity and convenience, and can be configured in as little as two minutes if you want to set up a local presence in another country, and you don't need to purchase onsite PBX equipment. Unlike onsite PBX systems, you won't have to invest in a physical building or an IT staff.
Cloud telephony systems are also flexible. As your business grows, so will your cloud based phone system. You can easily add phone lines, extensions, and features as you need them and adding or removing users is as easy as logging into an admin panel. With traditional on-premise phone systems, you'll have to rewire copper wiring, install new equipment, and manage all the other issues involved in changing your phone system. Fortunately, you can easily scale your service according to your needs when you choose a system that is cloud-based.
A cloud telephone system is hosted off-site and is centrally managed by a phone service provider rather than being managed separately by the business that is using the system. Consequently, it does not require the business to train or hire IT staff or have any special technical expertise. The systems are managed remotely using digital means, and this means that the device is always up to date, and it is also possible to schedule any system updates to take place during your regularly scheduled downtime to reduce impacts on your day to day operations.
Besides being always-up-to-date, a cloud phone system is also easier to administer due to the remote and fully digital nature of the service. If your company is already using a VoIP system then you will know that you can control it from any location, and will be able to see the benefits of this kind of phone system management. You can even change your settings remotely which is extremely convenient
Is VoIP secure?
A cloud telephone system can improve your business's security. Because there are no wires connecting the various components of a phone system, cloud telephones offer fewer opportunities for things to go wrong. A traditional on-site phone system is generally kept in an easily accessible location and can be accessed by a wide variety of people, so it can be vulnerable to theft and misuse. In a cloud phone system, there are multiple layers of security to protect both your data and your users.
As you can tell, cloud-based telephones have many advantages. They are easy to use and are a great choice for small, medium and large businesses. The systems are compatible with many different types of devices meaning they are ideal for connecting teams working remotely as well as within an office or other commercial setting. Whether it's for a small business or for a large corporation, cloud telephony will help you improve efficiency and reduce costs.
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