Crypto is supposed to be seamless, borderless, and friction-free, right? That’s what they told us. But then, you run into platforms that make you feel like you’re trying to board a spaceship with a handwritten boarding pass in a thunderstorm, while standing upside down and carrying side luggage. And that’s exactly how Yellow Card made me feel.
Let’s talk about Yellow Card first.
I get it, compliance is important. We don’t want bad actors moving money around. But when a platform gets so tangled in its own red tape that it can’t recognize a human being because of two extra names on an ID, we have a problem.
I have four names because of an my culture and religion, yes, even the bank doesn't insist on four names mainly because most of their systems only handle two, as far as the government is concerned my first and surname identify who i am and whose son i am. The rest are matters for my priest and relatives, and really should not be factored in my applications to anything.
How funny would t be if Yellow Card found out I have two more cultural names that are not on my ID, would they want to use these ones as well.
I tried to activate my account, and boom—email you got rejected. Your names do not match your ID. Why? Because out of the four names on my ID, I used my first and last name.
If a simple name issue can stall an account activation, imagine what will happen when transactions start flying in. I don’t want to spend my time explaining to a support bot that yes, all four names are mine, and no, I didn’t steal my own identity. English might be our common language, but at this rate, even that might be up for debate.
So, Yellow Card? 2025 and beyond—I'm out.
After a long and quite fulfilling discussion with Bitget. This one is less about red tape and more human experience oozing from all over. I feel listened to and sorted after my rant.
Bitget remains in the investment tool list.
Verto FX: Stuck in the Past
And then there’s Verto FX. If Yellow Card has too much red tape and Verto FX has an even bigger problem—it’s outright rejecting blockchain and crypto.
In a world rapidly moving toward decentralized finance, Verto FX seems stuck in the past, refusing to adapt to the future. It’s like trying to convince a horse-and-cart driver that cars are a good idea, only for them to scoff and insist the old ways are best.
If a financial platform isn’t willing to embrace blockchain and crypto, it’s choosing to stay outdated. And I’m not here for outdated.
Now, let’s talk about Bitrefill. You’d think a platform built for crypto gift cards and payments would be a dream, but no. Bitrefill has this sneaky little feature—claiming rewards end up eating up your credit.
Yes, you pay crypto to get a voucher, then claiming it becomes next to impossible, after entering the ussd code , you simply get transacting, in the mean time air time is being used up. it’s like a loyalty program that rewards you by making sure you need to spend more to get less.
If I wanted my money to mysteriously disappear, I’d leave it in a wallet with a weak seed phrase. Going forward, I am saying NO. Lost Kes 300 to this app, never again.
For now, I’ll explore better alternatives. Yellow Card is out of my playbook, Verto FX is a banned word and Bitget is now fully onboarded they have shown signs of life. In the meantime, I’ll keep testing new platforms and sharing my experiences—because crypto should be fun, not frustrating.
And if anyone from these companies is reading this—take notes! Its services not headaches that most people are after.
Stay ungrownup, stay fearless, and stay away from unnecessary app red tape!